Privacy Policy

1. Introduction

Ixenor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ixenor.com and use our services, including our gaming tools, blog, and content published across social media platforms (YouTube, TikTok, Facebook, Instagram).

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name and email address through our OAuth authentication system.
• User Content: Comments, saved tool results, contact form submissions, and newsletter subscriptions.
• Communication Data: Messages you send through our contact form or email.

2.2 Information Collected Automatically

• Usage Data: Pages visited, tools used, time spent on pages, blog articles read, and interaction patterns.
• Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
• Log Data: IP address, access times, referring URLs, and pages viewed.
• Cookies: We use essential cookies for authentication and session management. Analytics cookies may be used to understand usage patterns.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services and tools
• To personalize your experience and deliver relevant content
• To process your account registration and manage your account
• To send newsletters and updates (with your consent)
• To respond to your comments, questions, and support requests
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website and services (e.g., hosting, analytics, AI processing).
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Ixenor, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Services

Our Service integrates with various third-party platforms and services, including but not limited to YouTube (Google), TikTok, Facebook, Instagram (Meta), ElevenLabs, OpenAI, and Creatomate. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services. When you interact with our content on these platforms, their respective privacy policies apply.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information.
• Opt-Out: The right to opt out of marketing communications and newsletters at any time.
• Data Portability: The right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us through our contact page.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us.

10. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our Service. Essential cookies are required for the Service to function properly (authentication, session management). Analytics cookies help us understand how users interact with our Service. You can control cookie preferences through your browser settings, but disabling essential cookies may affect the functionality of the Service.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at our contact page or email us at [email protected].